Award Winning

Visitor Safety Information

We are delighted to be open again and we cannot wait to welcome you back! As we all get used to the new normal your visit to Bocketts Farm will feel a little different, but our team are dedicated to ensuring that you are still able to have a safe and fun family day out. We want to reassure you that every effort has been made to not only meet but exceed your expectations.

Please take a moment to read the following important information before you visit:

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FROM 12th APRIL – 16TH MAY

(or until STEP 3 of the Government Roadmap)

The Indoor Play and Small Animal Village will remain closed. The Animal Discovery Barn, all outdoor play, farm walks and tractor rides will be open. Small Animal Encounters sessions will run outdoors undercover.

You must follow the rule of six (or maximum of 2 households) when outdoors. There should be no household mixing indoors, apart from support bubbles.

Outdoor seating and takeaway options will be available from our Tearooms and Coffee Shop.

Facemasks must be worn within all indoor areas upon arrival and exit and when ordering food and drink.

FROM 17th MAY ONWARDS

(or from STEP 3 of the Government Roadmap)

The Indoor Play and Small Animal Village will re-open.

To ensure a safe and enjoyable visit for all, visitors will be allocated a playbarn session time upon arrival. This will enable us to control visitor numbers and allow for regular cleaning between sessions. Session times in the playbarn are 45 minutes long. During the week in term time when visitor numbers are reduced, you may not be asked to book in a session time.

Indoor seating will resume in both the Tearooms and within the main barn by the Coffee Shop.

We regret that Pig Racing and Pony Rides will still not be able to operate for the time being.

As part of our commitment to you, we will;

  • Ensure you have a safe and well organised visit.
  • Limit the number of tickets available each day to ensure social distancing can be adhered to. Our new online booking system allows us to carefully control site capacity. Pre booking is essential.
  • Maintain all our facilities to the standards of cleanliness throughout your visit. Our dedicated ‘clean team’ will be following our enhanced cleaning schedules and focus on frequently touched surfaces.
  • Provide additional hand sanitiser stations around the farm that can be used during your visit in addition to regular handwashing.
  • Efficiently manage the toilets and ensure that they are regularly cleaned.
  • Serve visitors from behind screens to avoid face to face contact.
  • Ensure our team wear masks in all indoor areas.
  • Disinfect our play areas with medical grade viricidal disinfectant every day.
  • Keep certain activities closed which cannot safely be used at this time.
  • Proudly display our ‘Good To Go’ badge. This is given to businesses adhering to Government guidelines demonstrating that we have excellent processes in place and as a business we’re good to go!

What you can do for us:

  • Only visit the farm if you are feeling well. Please do not visit the farm if you are experiencing any COVID-19 symptoms.
  • Ensure you do not mix with other households indoors and adhere to the Rule of 6 (or maximum of 2 households) when outdoors.
  • Adhere to our site guidelines and follow the safety signage and one-way systems in place. They are there to keep you and our team safe.
  • Respect each other and always maintain a safe distance from others.
  • Wash your hands regularly for 20 seconds with soap and warm water.
  • Wear a face covering in all indoor areas. This includes the main barn, toilet, Animal Discovery Barn, Gift Shop and when ordering food and drink.
  • Pre book your tickets. Pre-booking is now essential.
  • Pay using card and contactless where possible please.
  • Have a super day out with your families (and recommend us to all your friends!)

If you have any concerns during your visit, please do come and talk to one of our team and we’d be happy to assist.

If you would like to read more detail please see our ‘Staying Safe: Visitor FAQ’ page