Do you accept credit and debit cards?
Yes we do!
Cards are accepted at the farm park entrance, gift shop and also in the restaurant and coffee bar. We do not accept American Express.
Do you have ATM machines?
No we don’t, but we can usually give you ‘cash back’ up to £50 with a card transaction.
Do you offer a family ticket?
We do not have family tickets, as all age groups are individually priced. For even greater value visits, 5 visit passes can be purchased for those wishing to visit at least 5 times in a year. These passes offer a 25% discount.
What food and drink is on offer?
Our Old Barn Tearooms offers a varied menu of homemade food for both children and adults. A selection of sandwiches, hot lunches, all day breakfast’s, cakes, cream teas and drinks are available all day. Beer and wine can be purchased with a meal, but we cannot allow you to bring your own alcohol to the farm. The Tearooms are open from 10am – 5.30pm. Our Cow Shed Coffee Bar is also open daily, located next to the indoor play. This serves a selection of hot and cold drinks, snacks, sandwiches, ice cream and our homemade cakes. Please note that the Tearooms can be visited both separately and in addition to the farm park, and is popular among walkers and cyclists enjoying the Norbury Park area.
Can I bring a picnic?
Yes of course.
Our ‘Picnic Patch’ on the farm park is a perfect outdoors setting to enjoy your picnic, plus there are many undercover barns around the farm that can be used to take cover from the sun or any rain showers!
What happens if it rains?
There’s a huge amount of undercover area including our 2 large indoor playbarns, super six trampolines, young drivers area, ‘Little Hoppington’ Small Animal Village and our fantastic BIG Animal Barn. Come rain or shine, whatever time of year, there’s always lots to do and see!
Can I drop my children off and pick them up later?
All children under 14 years of age must be accompanied by an adult (18 years +)
Is Bocketts Farm wheelchair accessible?
A large majority of the park is accessible for all, with wide flat areas undercover in our main barns and animal barns and many easily accessible areas outside. Plenty of disabled parking is available and there is a disabled toilet too. In addition, our tractor and trailer ride is also accessible to wheelchairs. If you wish to borrow a wheelchair, please phone ahead to reserve one.
What if I’m the carer of a disabled person?
Bocketts Farm offers free entry to anyone providing full time care and support to a disabled person. One carer per disabled person only.
Are there places to wash our hands?
At Bocketts Farm we’ve got plenty of hand wash stations, each with warm water, antibacterial soap and hand towel. Around the farm you will find hand washing facilities available near each animal contact area, and plenty of basins by the toilets too. Please supervise the washing of your children’s hands immediately after leaving an animal contact area, before eating and drinking and after touching footwear. Please note that sanitising hand gels do not provide adequate protection alone. They are not a substitute for thorough hand washing but can be of value if used as an additional measure.
Is there anything I need to know if I am pregnant?
Pregnant women should avoid contact with newborn lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.
What is your smoking policy?
Smoking is only permitted at Bocketts Farm in our designated smoking area which is marked on our map.
Do you have First Aiders?
We have a first aid room and qualified first aiders on site at all times. Please notify a member of staff if you require any assistance.
If I’m bringing my baby, what facilities do you have?
Several baby change areas are available around the farm. If you require a private area for breastfeeding please inform a member of staff and we can direct you to our enclosed first aid room. Microwaves are available for your use in the Tearooms and Coffee Shop.
Are dogs allowed into the farm?
Unfortunately we cannot allow dogs into the farm park. If you wish to make use of the tearooms however, dogs are allowed into the outdoor area by the tearooms, providing they are supervised – where tubs of water can be provided. Please do not leave dogs in your car under any circumstances.
I’ve left something behind at the farm, what should I do?
Please get in touch with us if you have left any lost property behind, either by email or telephone on 01372 363764. If we cannot find it immediately we will keep a description of your lost item in our records.