Frequently Asked Questions

To help you plan a great day out, please see our list of frequently asked questions below.

When are you open?

Bocketts Farm is open 7 days a week from 10am – 5pm, all year round. We are closed on Christmas Day, Boxing Day, and New Years Day. See our Opening Times and Prices here.

Can I use public transport to get to you?

Yes, the nearest train station is Leatherhead. We would recommend a taxi from Leatherhead Station to the Farm. The nearest bust stop is 10 minutes away. Read more here.

Is there a charge for parking?

No, we have plenty of free parking and lots of disabled parking bays close to the entrance of farm.

Can we go back to the car once we are in the farm park?

Yes, simply present your wrist band on return to farm.

Do you accept cash?

Cash is only accepted at specific till points within our gift shop, Cowshed Coffee Shop, and Old Barn tearooms. Please check with the cashier if you wish to pay with cash.

Do I have to book online?

We strongly recommend pre-booking online in advance to guarantee admission, particularly for our peak days and events. Tickets can be purchased upon arrival only subject to availability.

Do I have to arrive to the Farm at my booked entry time?

You are welcome to arrive any time from your arrival time onwards.

Can under 16’s visit unsupervised?

All children under 16 years of age must be accompanied by an adult (18+)

Do you offer voucher codes on external websites?

No, we do not accept voucher codes from external websites and have no agreement in place to authorise these. Offers are occasionally available via our app. Download the app to view these.

If I’m bringing my baby, what facilities do you have?

Several baby change areas are available around the farm. Microwaves are available for your use in the Tearooms and Coffee Shop along with lots of highchairs.

Do you sell gift vouchers?

Yes. Gift Cards are available to purchase online and make an ideal gift for friends and family. Read more here.

What food and drink do you offer?

We are passionate about serving great food and drink, offering a delicious selection across our site. Visit our Food and Drink page here.

Do you cater for food allergies?

At Bocketts Farm we take great care of our customers allergies and intolerances and our team are regularly trained and updated in allergen awareness. If you have any food allergies or intolerances or would like to see our list of ingredients and allergens, please let a member of the team know before ordering.

Can I bring a picnic?

Yes, you are welcome to bring a picnic, and we offer ample seating inside and out. Picnics are not allowed in the Old Barn Tearooms.

Are dogs allowed into the Farm?

Unfortunately, we cannot allow dogs into the farm park. If you wish to visit the Tearooms however, dogs are allowed into the outdoor area here, provided they are supervised. Please do not leave dogs in your car under any circumstances.

I’ve left something behind at the Farm, what should I do?

Please get in touch with us if you have left any lost property behind, either by email or by telephone on 01372 363764. If we cannot find it immediately, we will keep a description of your lost item in our records.

What happens if it rains?

There’s a huge amount to do undercover including our 2 large play barns, young drivers area, Small Animal Village and our fantastic Animal Discovery Barn. Come rain or shine, whatever time of year, there’s always lots to do and see!

Is Bocketts Farm wheelchair accessible?

Yes. A large majority of the park is accessible for all, with wide flat areas undercover in our main barns and animal barns and many easily accessible areas outside. Plenty of disabled parking is available and there are disabled toilets too. In addition, our tractor and trailer ride is also accessible to wheelchairs. If you wish to borrow a wheelchair, please phone ahead to reserve one.

Is there anything I need to know if I am pregnant?

Pregnant women should avoid contact with newborn lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.

Do you have First Aiders?

We have a first aid room and qualified first aiders on site at all times. Please notify a member of our team if you require any assistance.

Can I feed the animals?

Yes, bags of animal feed can be purchased online and on your arrival to the farm. You can give this animal food to all animals apart from the horses, pigs, and donkeys.

What is your Smoking Policy?

Smoking and Vaping is only permitted in our designated smoking areas on site. Please ask a team member to direct you.

Do you offer volunteering positions?

I am afraid we do not offer volunteering positions, except for work experience placements for children aged 15+, Monday to Friday during term time only. Please contact [email protected] for further information.